How can we help you?
Find answers to common questions about HaulProfit
What types of accounts are available?
HaulProfit offers accounts for owner-operators (single truck), fleet owners (multiple trucks with a dispatch dashboard), and service partners (partner portal to sponsor clients). Each account type is tailored with the specific tools and features you need.
How accurate are the profit calculations?
HaulProfit uses your real operating costs, live diesel prices from the Barchart API, and actual route miles to calculate true net profit on every load. The accuracy depends on how precisely you enter your costs. Most users find the estimates within a few dollars of their actual profit.
How do broadcast messages work for factors?
Broadcasts let you send targeted messages to your client base directly through the HaulProfit platform. You can share rate alerts, market updates, or company announcements. Clients receive these in their dashboard, ensuring high visibility.
Can I look up broker information before accepting a load?
HaulProfit helps you make informed decisions by providing profitability analysis on every load. While we focus on cost and profit calculations, you can use the data alongside broker review tools to decide whether a load is worth taking.
Can I evaluate multiple loads at once for my fleet?
Yes, fleet owners can run bulk load evaluations to compare multiple opportunities side by side. The system calculates profitability for each load against the specific cost profile of each truck, helping you assign the best load to the best unit.
Can I cancel my subscription at any time?
Yes, you can cancel your HaulProfit subscription at any time with no cancellation fees or long-term contracts. Your access continues until the end of your current billing period. You can resubscribe whenever you're ready.
What is the daily digest email for factors?
The daily digest sends you a summary of your clients' activity, including new calculations, risk alerts, and engagement metrics. It helps you stay informed about your portfolio without having to log in every day.
How is the daily profit target calculated?
Your daily profit target is based on your total monthly fixed costs divided by your working days. HaulProfit tracks how much you've earned against this target so you can see your break-even progress in real time and know exactly how many more loads you need.
Is my data secure with HaulProfit?
Absolutely. HaulProfit encrypts all data in transit and at rest. Our security controls are aligned with SOC 2 Trust Service Criteria, and we never sell your data to third parties. You can export or delete your data at any time through the privacy settings in your account.
How does the desktop app work?
The HaulProfit desktop app runs alongside your browser and automatically scans the load boards you already use — 50+ supported. It overlays color-coded profit signals directly on each load listing so you can instantly see which loads are profitable without leaving the board.
Does HaulProfit replace my dispatch service?
HaulProfit is a profitability tool, not a dispatch service. However, it works alongside your dispatcher by providing accurate cost analysis for every load. You can factor in dispatch fees as a percentage so your profit calculations reflect the true bottom line.
What does it mean if my factor sponsors my account?
Some service partners work with HaulProfit to provide free Pro access to their clients. If your factor sponsors you, you get all premium features at no cost. Look for the 'Sponsored by' badge in your account settings to see if you qualify.
What can I do with the fleet dashboard?
The fleet dashboard gives you a bird's-eye view of all your trucks, their locations, availability, and assigned loads. You can track each unit's profitability, compare performance across your fleet, and make smarter dispatching decisions based on real cost data.
How much does a HaulProfit subscription cost?
HaulProfit Pro is available at a competitive monthly rate that pays for itself with just one better load decision. We also offer a free 30-day trial so you can experience the full platform before committing. Visit our pricing page for current rates.
What information do I need to set up my account?
You'll need your truck details (year, make, model, MPG), monthly fixed costs (truck payment, insurance, permits), and per-mile costs (maintenance, tires). HaulProfit walks you through each step, and you can always update your numbers later as they change.
What is the Intel Network for factor partners?
The Intel Network aggregates anonymized market data from across the HaulProfit platform to give factors insight into lane rates, regional trends, and industry benchmarks. This helps you make better underwriting decisions and advise your clients on profitable lanes.
How do load alerts work for fleet operators?
You can set up alerts based on profit thresholds, lanes, or regions. When a load matching your criteria appears, HaulProfit notifies you or your dispatchers immediately. This helps you jump on the best opportunities before they're taken.
Which load boards does the desktop app support?
The desktop app supports 17 load boards covering every major and niche board truckers commonly use, plus universal pattern detection for boards without a custom adapter. We regularly add new integrations based on user requests. If your preferred board isn't supported, let us know.
Is there a mobile app for HaulProfit?
Yes, HaulProfit works on mobile devices through our responsive web app. You get full access to the calculator, your truck profile, load history, and dashboard right from your phone's browser. No separate app download is required.
Can service partners brand the mobile experience?
Yes, factor branding carries over to the mobile experience. Your clients see your logo and brand colors whether they access HaulProfit from a desktop or mobile device. The branded experience is consistent across all platforms.
Does the mobile version work in areas with poor signal?
Yes, core features like the profit calculator work offline on mobile. Your cost profile and recent calculations are cached locally. When you regain connectivity, everything syncs automatically so you never lose your work.
Can I manage multiple trucks under one account?
Yes, HaulProfit supports multiple truck profiles under a single account. Each truck can have its own cost structure, MPG, and expense settings. The fleet dashboard lets you switch between trucks and compare their performance side by side.
Why don't I see profit badges on my load board?
Make sure the desktop app is running and you're logged in. Check that your truck profile and costs are set up in Settings. If badges still don't appear, try refreshing the load board page. The app needs a moment to scan and analyze each listing.
Does the calculator work without an internet connection?
Yes, the HaulProfit calculator works offline. Your truck profile and cost data are stored locally, so you can run calculations even in areas with poor cell service. Results sync automatically when you reconnect to the internet.
How do I onboard my trucking clients as a factor?
From your partner portal, you can invite clients via email, shareable link, or QR code. Each client gets a branded version of HaulProfit with your company's logo and colors. You can track onboarding progress and send follow-up invitations to those who haven't signed up yet.
Does HaulProfit integrate with QuickBooks?
HaulProfit supports data export that can be imported into QuickBooks and other accounting software. We're continually expanding our integration options. You can export your load history, profit reports, and expense data in standard formats.
What client risk data is available in the factor portal?
The partner portal provides risk alerts based on client profitability trends, load frequency, and financial health indicators. You can monitor first-year survival rates, identify at-risk clients before they fail, and take proactive steps to support them.
Can I save lanes I frequently run?
Yes, you can save your most common lanes with pre-filled origin and destination pairs. When a new load comes up on a saved lane, you can calculate profitability in seconds without re-entering route details. This is great for dedicated or repeat freight.
What does it cost to get started with HaulProfit?
HaulProfit offers a free 30-day trial with full access to all features, so you can try it risk-free. After the trial, plans start at an affordable monthly rate. Many truckers also get free access through their service partner's sponsorship program.
What do the green, yellow, and red colors mean?
HaulProfit uses a traffic-light system: green means the load is profitable after all your costs, yellow means it's marginal or near break-even, and red means you'd lose money. These colors are standardized across the platform and cannot be changed to ensure quick, consistent decisions.
What is the virtual carrier feature?
The virtual carrier lets you model different cost scenarios without changing your actual profile. You can test how a different truck, fuel price, or cost structure would affect profitability. It's useful for planning equipment upgrades or evaluating new business strategies.
How does voice input work in the calculator?
Instead of typing, you can tap the microphone icon and speak the load details like origin, destination, rate, and miles. HaulProfit's voice recognition fills in the fields automatically. This is especially useful when you're on the road and can't type safely.
Is there a white-label option for service partners?
Yes, our Scale plan includes full white-label capabilities. Your clients see your branding, logo, and colors throughout the app. You also get API access for deeper integration with your existing systems and custom reporting.